To be a leading provider of Global Logistics Management Services. Serving those clients in the Energy & Projects Sector, and related interests in AeroSpace and Government applications
To this end, we strive to meet our Goals of:
1. Quality Service: We at EP-Team believe that "Quality Service at Competitive Prices" is more than just our corporate motto - it's the way we do business.
We understand that "Quality", by definition means "conforming to requirements". Through continuous and honest communications with our customers, vendors and team members, we are able to understand the clients service needs and requirements, while maintaining the integrity of the client/vendor relationship. Our SERV-QUAL achieved goal is 99.9%.
2. Teamwork: The EP-Team has become a respected name-brand based on its ability to deliver without over-commitment, and with an open dialogue between client and vendor relationships, we have been successful in gaining market acceptance.
We do not work within a vacuum, and as each person within the group has an accepted realm of expertise, we utilize a TEAM-approach to provide Total Customer Satisfaction. Through that teamwork we become stronger, and better able to serve the needs of our employees and customers.
3. Customer Service: Our customers needs are to be met in the manner to promote open dialogue, with a willingness, flexibility and responsiveness by each and every person that they come in contact with.
EP-Team depends not only on the skills, abilities and commitments of its TEAM members, but also on their integrity and collective common sense. The five key relationships in which the TEAM colleagues participate involve customers, suppliers, our fellow colleagues, shareholders, and the communities in which we operate.
The following commitments serve as the basis for shaping these relationships:
Mission & Ethics